In recent years, low-code and no-code platforms have gained popularity among businesses as a way to accelerate their software development processes. These platforms allow developers and business users (citizen developers) to create applications and services with minimal coding, reducing the time and cost associated with traditional software development.
As AI continues to improve its ability to generate code, the question arises: what is the future of low-code and no-code platforms in this new paradigm of AI-driven software development? While AI-based code generation tools like GitHub’s Copilot and OpenAI’s ChatGPT offer powerful coding assistance, low-code, and no-code platforms still hold relevance.
These platforms can help users without coding expertise to create customized software solutions and also allow developers to rapidly create and deploy applications without the need for extensive coding. In fact, the combination of AI and low-code/no-code platforms can lead to even more powerful and efficient software development workflows. With AI-generated code as a starting point, developers can use low-code and no-code platforms to quickly customize and refine applications, saving time and effort in the process.
In this article, we’ll explore the benefits and challenges of combining AI with low-code and no-code platforms.
Increased efficiency and productivity with Artificial Intelligence
AI-powered low-code and no-code platforms enable businesses to automate repetitive tasks and processes. This frees up valuable time for employees to focus on more complex and creative work, ultimately increasing their efficiency and productivity.
- Low-code and no-code platforms can help companies reduce the time it takes to develop and deploy applications by 6-10 times. (Forrester)
- 70% of IT leaders say low-code and no-code platforms have improved their organization’s customer experience. (OutSystems)
- 86% of business leaders believe that low-code and no-code platforms can help improve collaboration between IT and business teams, leading to better customer experience. (Salesforce)
For example, a company might use an AI-powered chatbot to handle customer inquiries, while a low-code platform is used to automate back-end processes such as data entry and report generation. This not only saves time but also reduces the risk of human error.
Enhanced Customer Experience with help of ChatGPT
Combining AI with low-code and no-code platforms can lead to a better customer experience. With the help of AI-powered chatbots, businesses can provide 24/7 support to their customers, answer their queries instantly, and offer personalized recommendations based on their preferences.
In addition to reducing response times, ChatGPT can also improve the quality of customer support. Its advanced natural language processing capabilities allow it to understand complex customer queries and provide relevant and accurate responses. This can help businesses address customer concerns more effectively and reduce the likelihood of negative experiences.
Another benefit of ChatGPT is its ability to personalize customer interactions. By analyzing past interactions and customer data, ChatGPT can provide personalized recommendations and solutions to individual customers. This can help businesses build stronger relationships with their customers and improve customer satisfaction.
In addition, low-code and no-code platforms enable businesses to quickly create and deploy new applications and services, allowing them to stay agile and responsive to changing customer needs.
By automating tasks and processes, companies can reduce their operating costs and improve their bottom line. AI-powered low-code and no-code platforms eliminate the need for expensive software development and programming, while also reducing the need for manual labor.
In addition, these platforms can help businesses identify areas where they can save money and streamline their operations, such as by reducing waste, optimizing inventory, and improving supply chain management.
“Low-code and no-code platforms can help organizations reduce the cost of developing applications by up to 90%, enabling them to focus on delivering value to customers.”Gartner
Combining AI with low-code and no-code platforms can lead to increased innovation and creativity. With the ability to automate routine tasks, developers can focus on developing new ideas and creating innovative solutions that can help businesses stand out in a crowded market.
In addition, low-code and no-code platforms make it easier for businesses to experiment with new ideas and test them in the real world. This enables them to quickly identify what works and what doesn’t, and adjust their strategies accordingly.