Frequently Asked Questions (FAQ) - WhatsApp MCP Server with Wati API

Q: What is an MCP Server? A: MCP stands for Model Context Protocol. An MCP server acts as a bridge, allowing AI models to access and interact with external data sources and tools, such as WhatsApp through the Wati API.

Q: What is the Wati API? A: The Wati API allows businesses to connect to WhatsApp and automate messaging, manage contacts, and build custom integrations.

Q: What can I do with the WhatsApp MCP Server with Wati API? A: You can automate WhatsApp messaging, search contacts, send media files, build AI-powered customer support, automate lead generation, and create personalized marketing campaigns.

Q: What tools are available in the MCP server? A: Available tools include search_contacts, list_messages, list_chats, get_chat, get_direct_chat_by_contact, get_contact_chats, send_message, send_file, send_audio_message, download_media, and send_interactive_buttons.

Q: What types of media files can I send? A: You can send images, videos, documents, and audio files.

Q: What are interactive buttons? A: Interactive buttons allow you to send messages with predefined response options, improving user engagement and streamlining communication.

Q: How do I install the MCP server? A: You can install the server via Smithery or manually by cloning the repository and configuring the Wati API credentials.

Q: What are the prerequisites for installation? A: Prerequisites include Python 3.6+, Anthropic Claude Desktop app (or Cursor), UV (Python package manager), and Wati API access.

Q: How do I configure the Wati API credentials? A: You need to set the WATI_API_BASE_URL, WATI_TENANT_ID, and WATI_AUTH_TOKEN in the .env file.

Q: What do I do if I encounter permission issues when running uv? A: Add uv to your PATH or use the full path to the executable.

Q: What do I do if I cannot connect to the Wati API? A: Check that your credentials are valid and your Wati account is active.

Q: Can I use this server with other LLMs besides Claude? A: While the documentation focuses on Claude and Cursor, the MCP server, by design, can be adapted to other LLMs that support the Model Context Protocol.

Q: Where can I find my Wati API Tenant ID and Authentication Token? A: You can find these credentials in your Wati account dashboard under the API settings.

Q: What is the UBOS platform? A: UBOS is a Full-stack AI Agent Development Platform that helps businesses orchestrate AI Agents, connect them with enterprise data, build custom AI Agents with their LLM model and Multi-Agent Systems. The Asset Marketplace is part of the UBOS ecosystem.