Pylon MCP Server

An MCP (Model Context Protocol) server for integrating with the Pylon API.

Features

This MCP server provides tools to interact with Pylon’s API:

• User Management: Get current user information
• Contacts: List, search, and create contacts
• Issues: List, filter, and create issues
• Knowledge Base: Access and create knowledge base articles

Setup

Environment Variables

Set the following environment variable:

• PYLON_API_TOKEN: Your Pylon API token (required)

Installation

npm install
npm run build

Development

npm run dev

Available Tools

User Tools

• pylon_get_me: Get current user information

Contact Tools

• pylon_get_contacts: List contacts with optional search and limit
• pylon_create_contact: Create a new contact

Issue Tools

• pylon_get_issues: List issues with optional filtering by assignee, status, and limit
• pylon_create_issue: Create a new issue

Knowledge Base Tools

• pylon_get_knowledge_bases: List all knowledge bases
• pylon_get_knowledge_base_articles: Get articles from a specific knowledge base
• pylon_create_knowledge_base_article: Create a new article in a knowledge base

Usage Examples

Running Locally with Claude Desktop

1. Setup Environment:

   # Clone and install
   git clone <your-repo-url>
   cd pylon-mcp-server
   npm install
   npm run build
   
   # Set up environment variables
   cp .env.example .env
   # Edit .env and add your PYLON_API_TOKEN
   

2. Configure Claude Desktop:

Add this to your Claude Desktop MCP settings (~/Library/Application Support/Claude/claude_desktop_config.json on macOS):

{
  "mcpServers": {
    "pylon": {
      "command": "node",
      "args": ["/path/to/pylon-mcp-server/dist/index.js"],
      "env": {
        "PYLON_API_TOKEN": "your_pylon_api_token_here"
      }
    }
  }
}

3. Test the Connection:

Restart Claude Desktop and try these commands in a conversation:

Use the pylon_get_me tool to check my Pylon user info

Use pylon_get_issues to show recent support tickets

Search for contacts with pylon_search_contacts using "customer@example.com"

Running via Smithery

1. Deploy to Smithery:

   • Upload your project to Smithery
   • Smithery will automatically use the smithery.yaml configuration
   • Set the PYLON_API_TOKEN environment variable in Smithery’s deployment settings

2. Configure in Claude Desktop:

{
  "mcpServers": {
    "pylon": {
      "command": "npx",
      "args": ["-y", "@smithery/pylon-mcp-server"]
    }
  }
}

Example Tool Usage

Once connected, you can use any of the 23+ available tools:

# User Management
"Get my user info" → uses pylon_get_me
"Search for users named John" → uses pylon_search_users

# Issue Management  
"Show all open issues" → uses pylon_get_issues
"Create a new bug report" → uses pylon_create_issue
"Add a comment to issue #123" → uses pylon_create_issue_message

# Knowledge Base
"List all knowledge bases" → uses pylon_get_knowledge_bases
"Create a new help article" → uses pylon_create_knowledge_base_article

# Team & Account Management
"Show all teams" → uses pylon_get_teams
"Get account details" → uses pylon_get_accounts

Deployment to Smithery

This server is designed to be deployed to Smithery using the included smithery.yaml configuration. The deployment will automatically:

• Install dependencies with npm install && npm run build
• Configure the Node.js runtime with proper entrypoint
• Expose all 23 Pylon API tools
• Require the PYLON_API_TOKEN environment variable

API Reference

For more information about the Pylon API, visit the API reference.